Help & FAQs – NR. Empire UK

Welcome to our Help Centre!

Find quick answers to common questions about shopping with NR. Empire UK. If you can’t find what you’re looking for, feel free to contact us — we’re always happy to help.

🛍️ 1. How can I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay securely using our available payment options.

💳 2. What payment methods do you accept?

We accept major debit/credit cards, PayPal, and other secure online payment methods. All transactions are protected with SSL encryption.

🚚 3. Do you offer delivery?

Yes! We offer fast and reliable delivery across the UK.

Delivery charges and times depend on your location — details are shown at checkout.

📦 4. How can I track my order?

Once your order is shipped, you’ll receive an email or WhatsApp message with a tracking link. You can also contact our support team for updates.

🔁 5. What is your return or exchange policy?

We want you to be happy with your purchase!

If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a replacement or refund. (Terms apply.)

🕒 6. What are your store hours?

Our store is open 7 days a week, 9 AM – 9 PM.

Online orders can be placed anytime, 24/7.

📞 7. How can I contact customer service?

You can reach us via:

📧 Email:

📞 Phone / WhatsApp:

📍 Visit us at:

💬 8. Do you sell imported products?

Yes! We stock a variety of local and imported goods — from groceries and snacks to cosmetics and household items.

❤️ Need More Help?

If your question isn’t listed here, please reach out through our Contact Us page — we’ll respond within 24 hours.

NR. Empire UK — Your Everyday Store for Everything!